Meet Justin Shaw, a Loman-Ray Customer Service Representative who’s not just adept at personal lines but also a maestro of ‘90s music trivia.

Before delving into the complexities of insurance, Justin found himself immersed in the vibrant world of a record store at the Danville Mall during his formative years. Here, his passion for customer interaction flourished (alongside an encyclopedic knowledge of ‘90s music trivia) laying the groundwork for his future endeavors.

Nearly two decades ago, a casual conversation with Adam Grimes ignited Justin's path into the insurance industry. Reflecting on this moment, Justin muses, "It's funny how the smallest interactions can lead to life-changing decisions." A decade later, Rick Rhodes introduced him to an insurance opportunity in Monticello, solidifying Justin's commitment to a career built on service.

In the intricate composition of insurance, Justin finds his rhythm in the challenges. “Insurance can feel like a puzzle sometimes, but with multiple solutions,” he says. “Helping people by finding the right fit is the challenge I enjoy.” It’s this behind-the-scenes intricacy that strikes a chord with him, making each solution a rewarding crescendo.

One memorable moment came with a complex auto claim that faced an initial denial. His tenacity and belief in doing what’s right led to a reversal of the decision. “I knew it was tricky and getting a denial overturned is always a longshot, but I didn’t think it should have been declined,” he shares. This victory was a collaborative effort, highlighting the supportive ensemble at Loman-Ray that encourages and empowers such advocacy.

When Justin isn't working hard for his clients, he's fully invested in his family. Weekends are a whirlwind of activity, with Justin cheering on his kids at baseball, softball, dance, gymnastics, and piano lessons. He finds immense joy in these moments of supporting his children, especially when playing baseball with his son. But family time extends beyond busy schedules. Justin's happy place is on the family boat, where they can all unwind and create lasting memories.

Justin’s ideal vacation isn’t pinned to a location; it’s anchored in the company he keeps. “I never care where we go on vacation, so long as I get to spend uninterrupted time with my family,” he expresses. Yet, if he had to choose, a serene lake house with a picturesque view and a new boat at the dock would be his slice of paradise.

Join us in applauding Justin Shaw, a virtuoso of service at Loman-Ray, whose passion for his work and love for his family compose the life he cherishes.

“He is always helpful and definitely a team player! I really appreciate all his knowledge and always know I can call on him for help if needed.”

“Justin Shaw needs credit where credit is due. He is very knowledgeable and familiar with the carriers and their underwriting guidelines. He is always willing to take on more responsibility to help the team.”

“Justin is an asset to Loman-Ray. He has such a wealth of knowledge and experience, especially with personal lines. He has had many unique risks in the past that has given him the knowledge to pass on these experiences to other agents and help them find where to place business. I really appreciate his advice and help he has given me.”

“Justin consistently exceeds expectations, taking initiative even without prompting. His extensive understanding of companies and coverage options greatly enhances our team’s capabilities. Additionally, he and his wife actively contribute to various community activities.”

“Justin has been a great resource for personal lines knowledge as I am learning the products and carriers. He's gone above and beyond to assist me with quoting and explaining coverages. I appreciate the opportunity to have him as a resource in the Monticello office and generously sharing his experience from years in the industry.”